Insights

Perspectives from our practitioners.

Articles, research, and whitepapers from the practitioners who lead our engagements.

8 insights

From Handoff to Feedback Loop: From Handoff to Feedback Loop

A design file carries hierarchy, composition and tone. It can't carry how long something takes, what waiting feels like, or what happens when the data is missing. Our founding product designer on what changed when we stopped reviewing frames and started reviewing behaviour.

One Tenant, One Worker: Multi-Tenant Isolation on Cloudflare Workers for Platforms: One Tenant, One Worker: Multi-Tenant Isolation on Cloudflare Workers for Platforms

Multi-tenant isolation often starts as a simple rule: every row carries a tenant ID, and every request remembers to filter by it. But as products grow, that boundary becomes fragile - repeated across queries, workflows, tools, automation, and AI-powered features. In this build note, we share how we moved from tenant isolation as an application convention to tenant isolation as a platform-enforced deployment pattern: one tenant, one Worker.

State, Not Time: A Reference Architecture for Agentic Operational Context Management: State, Not Time: A Reference Architecture for Agentic Operational Context Management

Most operational failures are not time management failures. They are state management failures. This article describes a complete reference architecture — four layers, five agent patterns, full integration topology — for teams that want to build agentic systems that carry context so their people do not have to.

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